Privacy Notice

PRIVACY NOTICE

Sleepwellbeing Ltd. 

Our contact details :

Name: Sleepwellbeing Ltd.

Address: 8 Glen Iris Close, Canterbury, Kent, UK, CT2 8HR

Phone Number: +447921065455

E-mail: info@sleepwellbeing.co.uk

The type of personal information we collect:

We currently collect and process the following information:

• Personal identifiers, contacts and  characteristics (for example, name and contact details).
• Demographic information to allow us to understand who uses our products.

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To allow us to communicate with you about our product.
• To establish which groups of people might be interested in our products.
• To ensure that our products are reaching our target market.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Other businesses whom you have given to consent to share your information.

We may share this information with other businesses who offer products that you may be interested in.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@sleepwellbeing.co.uk

(b) We have a legal obligation to share personal details with statutory services if we have any concerns regarding safety or wellbeing.

How we store your personal information 

Your information is securely stored in digital format. We do not produce paper copies. We keep your personal information for up to 5 years after your final purchase. We will then dispose your information by destroying your digital record.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@sleepwellbeing.co.uk  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@sleepwellbeing.co.uk. 

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk